Shipping Policy

Last Updated: August 5, 2026

At PetSpace, we strive to provide a safe and reliable shipping service to ensure your order arrives in the best possible condition.

Order Processing

• Your order will begin processing once payment has been successfully confirmed.
• Processing times may vary depending on product availability and order volume.
• During periods of high demand or promotional events, processing may take longer than usual.

Shipping

We ship to a variety of countries.

Delivery times may vary depending on the destination, shipping carrier, customs procedures, and other circumstances beyond our control. Therefore, PetSpace cannot guarantee a specific delivery date.

Shipping Costs

Shipping costs are calculated automatically at checkout based on the destination and the selected shipping method.

From time to time, we may offer free shipping promotions, which will be clearly announced on our store.

Customs and Duties

For international orders, customers are responsible for any customs duties, import taxes, or other fees that may be required by the destination country.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address.

PetSpace is not responsible for delays, lost shipments, or additional costs resulting from incorrect or incomplete shipping information provided by the customer.

Lost or Damaged Orders

If your order arrives damaged or has not been received, please contact our customer support team with your order number. We will review your case and work toward an appropriate solution.

Contact Us

If you have any questions about shipping, please contact our customer support team.

Email: petspace2026@hotmail.com

Thank you for choosing PetSpace. We are committed to providing a quality product to help improve your pet's well-being.